General Information about the Resort La Ginabelle

At Home in the village at the foot of the Matterhorn

We are happy to answer any further questions by phone at +41 27 966 5000 or via email at info@la.ginabelle.ch.

Who are the hosts at Resort La Ginabelle?

The Abgottspon-Schell family & the La Ginabelle team.

Where is the Resort La Ginabelle located?

We are located in the heart of Zermatt at the foot of the Matterhorn. In two minutes walk you reach the valley station Sunnegga Bahn, where in winter also the valley run ends. The train station is a six minute walk away. 

What are the check-in times at Resort La Ginabelle?

You can access your room from 3:00 PM.

What are the check-out times at Resort La Ginabelle?

We kindly ask you to leave the rooms at 11:00 AM.

Is the resort La Ginabelle environmentally friendly?

By using geocooling in summer and geothermal energy in winter, we ensure CO² neutral climatisation in all rooms of our new residence Altiana as well as the heating of all our outdoor pools. We draw our electricity from domestic hydropower. 

Does the hotel offer a pillow menu?

We gladly offer you different types of pillows to fit your comfort.

What does the Resort La Ginabelle offer for families?

We have the equipment you need available, with bottle warmers, diaper trashcan, etc. Children from the age of 2,5 years can enjoy their holiday in our kid/teen club, Murmeli more information

Are there parking facilities on site?

Zermatt is car-free and not accessible for public car traffic. You can find more informations about your arrival here.

Are pets allowed at Resort La Ginabelle?

We ask you not to bring your pets to us on vacation.

Is the Resort La Ginabelle barrier-free?

Yes, we have a barrier-free hotelroom. The restaurant and the wellness area are also easily accessible by wheelchair. To the barrier-free room

Is the wellness area open to external guests?

In general, external guests are also welcome. If the hotel is very busy, we reserve the right to make the wellness area available to our house guests only. You can find more information about the wellness area here

Is there a gym at the Resort La Ginabelle?

Yes, the GinaGym is equipped with various cardio and weight machines.

Reasons to visit La Ginabelle Hotel

Included services during your Stay at La Ginabelle

General
  • Property-wide Wi-Fi
  • Supervised Kids’ Club for children aged 2½ and older
  • Complimentary Transfer: From the Zermatt taxi stand or train station (8 am to 8 pm) for stays of three nights or more
  • Ski Room with heated and lockable lockers for skis and boots
Wellness
  • Free Access to GinaSPA: Spanning three levels with an infinity pool and separate areas for families and adults
  • Bathrobe, towels, and slippers provided for the duration of your stay
  • Complimentary Access to the GinaGYM
Culinary delights
  • Generous breakfast buffet with fresh egg dishes from the live cooking station and juice bar with self-pressed juices
  • Daily 5-course Menu: Choice of meat/fish or vegetarian (included with half-board)
  • Vitamin Bar: Flavored mineral water, dried fruits, and nuts at the GinaSPA
  • In Winter: Afternoon snack (Jause) featuring cheese and cold-cut platters, salads, pastries, and cakes
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